Best Bail Bonds

SHAWN CAGLE-CITY HALL BAIL BONDS

1602 E. McKinney St.

940-381-0338

What does your business specialize in?

Bail bonds.

What steps do you take to ensure a quality product or service?

Honesty and availability.

How does your experience serve your customers?

Long-time Denton resident.

What differentiates your business in the marketplace?

Friendly service.

What makes your business unique in the marketplace?

Winner eight years in a row now.

What is your business management philosophy?

Do not judge someone because of their charge.

Runner-up: Webb’s Country Wide Bail Bonds

Honorable Mention: Big Bubba’s Bailbonds

Best Attorney/ Law Firm

HAYES, BERRY, WHITE & VANZANT

512 W. Hickory St.

940-387-3518

www.hbwvlaw.com

What does your business specialize in?

Hayes, Berry, White & Vanzant, LLP is located in North Central Texas in Denton County and is composed of 11 attorneys practicing in various areas of law with wide-ranging experience. We are the largest law firm in the city of Denton and have over 150 years of combined experience. Since 1987, we’ve delivered successful results in practice areas including real estate, family law, criminal defense and business law. With attorneys certified in certain areas by the Texas Board of Legal Specialization and a long record of achieving clients’ objectives, we are guided by this belief: that residents, businesses and municipalities in Denton County and the greater North Texas area deserve to receive the highest-quality legal services and professional representation.

What steps do you take to ensure a quality product or service?

At Hayes, Berry, White & Vanzant, our business’ success is dependent on the staff and their determination to ensure that clients receive the highest quality legal services in Denton County. Our office atmosphere thrives off the personalities and individuality of the staff as they continue to grow professionally and personally. Whether it’s volunteering in an organization, attending an educational seminar or achieving a personal goal, we strive to provide opportunities that will enhance every aspect of our working environment.

How does your experience serve your customers?

When undertaking a new client, Hayes, Berry, White & Vanzant attorneys are responsible in ensuring that their clients needs are met from the initial consultation to the closing of the case. Our attorneys recognize the importance and uniqueness of every case and client that seeks our representation. The experiences that the attorneys have had individually and as a firm have assisted in their success in ensuring their clients needs are met. Hayes, Berry, White & Vanzant will continue to stay involved in the Denton community as it continues to develop over the years. We understand that our growth correlates to the growth and support of the community and to that, we appreciate you and cannot thank you enough.

Runner-up: Sawko & Burroughs, PC

Honorable Mention: Leigh Hilton

Best Bank/Financial Institution

POINTBANK

1700 N. Carroll Blvd., Denton

940-686-7000

www.pointbank.com

www.facebook.com/MyPointBank

www.twitter.com/myPointBank

What does your business specialize in?

Free personal and business checking, non-profit checking accounts, debit card rewards, school logo debit cards and personal and business loans.

How does your experience serve your customers?

Independent, locally owned PointBank has served our communities since 1884, making it the oldest community bank in North Texas and the longest standing financial institution across Denton County. PointBank continuously invests in the latest advancements in technology and is among the first to bring them to Denton County.

What differentiates your business in the marketplace?

PointBank is the leading community bank in Denton County because each and every one of our employees is focused on giving back in as many ways as possible. We invest in local businesses, churches, schools and neighboring charities, and by doing so, we keep more local dollars in our community — where that money belongs.

What is your business management philosophy?

While we are constantly looking for more innovative ways to be at the top of our industry, you can walk in and still shake hands with the president, Ray David Jr.

“Every customer is treated like our only customer,” David Jr. said.

Runner-up: Wells Fargo

Honorable Mention: Chase Bank

Best Business IT Services

TECHVERA LLC

625 Dallas Drive Suite 450

940-382-8644

www.techvera.com

www.facebook.com/techveraIT

www.twitter.com/techveraIT

What does your business specialize in?

We specialize in small business empowerment — allowing our clients to focus on what they do best, while we manage any and all technology needs behind the scenes.

What steps do you take to ensure a quality product or service?

Our core values of integrity, compassion, urgency and expertise enable our team to provide award-winning service. We actively monitor survey responses, client feedback and monitor several key performance indicators to ensure we deliver above and beyond client expectations.

How does your experience serve your customers?

Our service experience is focused around what we call the “three E’s” — educating our clients, enabling employees to perform at optimal levels and, ultimately, empowering the business to succeed!

What differentiates your business in the marketplace?

While many IT companies provide traditional outsourced IT services, here at Techvera we focus on aligning with growth-oriented businesses that are looking to gain strategic advantages using the right technology and IT partner.

What makes your business unique in the marketplace?

We provide a turn-key, concierge-style experience when it comes to the IT needs of our clients. Because of our familiarity within the industries we service, we can provide expert recommendations and implement technology that can drive the bottom line for our partners.

What is your business management philosophy?

Hire people who offset your weaknesses as a business owner. Then empower them to succeed. Foster a culture of growth and self-improvement. Good people are hard to find; treat them well!

Runner-up: Austin Lane Technologies

Honorable Mention: Local Circuit

Best Computer Service Repair

TECHVERA LLC

Runner-up: Local Circuit

Honorable Mention: Geek Squad

Best Credit Union

DATCU

3210 Teasley Lane

906 W. University Drive

5940 S. Interstate 35E, Corinth

940-387-8585

www.datcu.org

What does your business specialize in?

Financial services.

What steps do you take to ensure a quality product or service?

We do member satisfaction surveys.

How does your experience serve your customers?

We offer a full range of financial services, including checking, savings, credit cards and all types of loans, including home loans, auto loans and personal loans. We offer CDs, IRAs, retirement planning and insurance.

What differentiates your business in the marketplace?

As a credit union, we are not for profit, meaning we have free services and lower rates. As well, we are deeply committed to the community — including giving back time and resources to our schools, nonprofits and civic organizations.

What is your business management philosophy?

We’re just people helping people by offering great products and services with friendly employees and outstanding service.

Runner-up: Life Credit Union

Honorable Mention: Neighborhood Credit Union

Best Bed and Breakfast

THE WILDWOOD INN

2602 Lillian Miller Parkway

940-243-4919

www.denton-wildwoodinn.com

What does your business specialize in?

Weddings, rehearsal dinners, celebratory events, boutique hotel.

What steps do you take to ensure a quality product or service?

Our mission is to provide each and every one of our guests lifelong memories and exceptional experiences. We provide this by ensuring that every detail is thought of, offering incredible amenities and an unmatched customer service experience. We are dedicated to transforming our clients’ visions into a reality.

What makes your business unique in the marketplace?

We offer a unique booking experience for our couples and clients. Our European-inspired boutique hotel is not only a beautiful setting for your special day, it’s also the perfect place for a weekend getaway. Whether you are looking for an intimate ceremony, a memorable rehearsal dinner or just a unique place to stay while traveling, Wildwood Inn is sure to provide an exceptional experience.

Runner-up: Locust Street Inn

Honorable Mention: Old Irish Bed & Breakfast

Best Dry Cleaning

MARKY’S DRY CLEANERS

507 W. University Drive

940-323-2200

What does your business specialize in?

Here at Marky’s we specialize in dry cleaning, laundering and alterations. We also offer our customers professional spot removal and wedding dress cleaning and preserving, and we clean household items, including comforters, drapes and tablecloths. Our business also offers at home pickup and delivery.

How does your experience serve your customers?

I’ve been in the dry cleaning business for over 30 years. We do ongoing training, such as stain removal and even touch-up classes, to improve our quality of work. Our business follows all state guidelines to ensure our customers great and fair service. Being a business owner means I’ve seen the good and the bad, so I make sure my staff is trained to always do their best to provide exceptional work.

What differentiates your business in the marketplace?

At Marky’s, we pride ourselves on our customer service! Our friendly staff is here to accommodate all of your dry cleaning needs. We offer walk-in drop-offs and even have a drive-through for our busy customers on the go! Also, our pickup and delivery service is very popular. We pickup in areas surrounding Denton, like Aubrey.

Runner-up: Denton Cleaners

Honorable Mention: Zenith Dry Cleaners

Best Financial Planning

EDWARD JONES INVESTMENTS

324 Sunset St., Suite 100

940-566-4757

www.edwardjones.com

What does your business specialize in?

Financial advice and retirement planning.

What steps do you take to ensure a quality product or service?

I work for the best firm on Wall Street.

How does your experience serve your customers?

I have seen multiple market cycles, so I know how to hold my clients’ hands when things are rocky but also keep their feet on the ground when times are great.

What differentiates your business in the marketplace?

Our business ethics.

What makes your business unique in the marketplace?

We don’t have a call center, so you get personal service every time.

Runner-up: Soulier Financial Group

Honorable Mentions: Raymond James Financial Services; Stocker Woods Financial Inc.

Best Event Vendor

5 STAR RENTAL

2701 Hartlee Field Road

940-320-9444

www.5starrental.com

What does your business specialize in?

We specialize in all items for any type of event or wedding, such as tents, linens, dishware, tables, chairs, audio-visuals and portable restrooms, to name a few.

What steps do you take to ensure a quality product or service?

Our rental items are inspected for cleanliness and durability. We offer many services, such as event consultations, setup and tear-downs of rental items, delivery and pickup, and with the addition of our brand new showroom, we offer a beautiful space for clients to come in and plan a spectacular event with the help of our qualified staff.

What differentiates your business in the marketplace?

5 Star Rental stands out with our customer service. Our staff is equipped to serve our clients and go the extra mile when needed.

What is your business management philosophy?

We lead by example. We have weekly meetings to connect with each employee, communicate with one another, encourage team building and provide training on our products. Each team member is a huge asset to our company’s success.

Runner-up: PJ’s Party Rental and Essentials

Honorable Mention: Callie Gray Weddings and Events

Best Florist

DENTON FLORIST

2926 E. University Drive Suite 103

940-387-6191

www.dentonflorist.com

What does your business specialize in?

Retail florist selling fresh-cut flowers and green and blooming plants.

What steps do you take to ensure a quality product or service?

We buy from the very best flower growers and plant greenhouses and then properly process them and continue care for them until they are purchased by our customers.

How does your experience serve your customers?

We have been in the floral business for over 30 years, and we pass on our experience and knowledge to our customers in order for them to get the most out of their flowers and plants.

What differentiates your business in the marketplace?

We truly care about each and every customer and continue to educate them, so they know why we do the things we do to take care of the flowers and get them to last longer. Not everyone tries to educate their customers. Our higher quality makes our customers keep coming back.

What makes your business unique in the marketplace?

We have a huge custom-built walk-in cooler that no one else has. Customers can walk into it and hand pick their own flowers by the stem. Our customers really love this option.

What is your business management philosophy?

We treat every customer as if they are family and make sure we do everything we can to make everyone happy and satisfied with our services. If our customers aren’t satisfied with us, neither are we! We strive to be our very best at all times.

Runner-up: Holly’s Gardens and Florist

Honorable Mention: CoCo Fleur Events

Best Photographer/Photography Studio

TIMELESS IMAGES PHOTOGRAPHY

Runner-up: Anna’s Photography TX

Honorable Mention: Eagleton Photography

Best Hotel

EMBASSY SUITES BY HILTON DENTON CONVENTION CENTER

3100 Town Center Trail

940-243-3799

www.dentonconventioncenter.embassysuitesby

hilton.com

www.Facebook.com/Embassysuitesdentontx

What does your business specialize in?

Hotel, meetings and event space, food and beverage.

How does your experience serve your customers?

We are fortunate to have an incredible staff with experience from all over the world.

What differentiates your business in the marketplace?

We are the only full-service hotel in Denton. The amount of guest rooms and meeting space we offer allows us to attract large conventions from across the country.

What makes your business unique in the marketplace?

Being located in Rayzor Ranch allows our guests to be walking distance from a movie theatre, multiple restaurants and an entertainment center. In addition, our product offers a franchise restaurant on-site, complimentary evening reception and complimentary made-to-order breakfast each day, two pools and a splash pad. We are a convention hotel with multiple resort amenities.

What is your business management philosophy?

We are committed to the modern guest experience. Our focus on sustainability and responsible growth drives us to operate with the community in mind. We are committed to empowering each member of our team with a warm, approachable environment throughout all levels of leadership and our four pillars, which include: O’Reach, Green Team focus on sustainability, World Class Service, and Team Member Satisfaction. This creates a culture for both our professionals and our customers.

Runner-up: Best Western Premier Crown Chase Inn & Suites

Honorable Mention: Hilton Garden Inn

Best Print/Copy Shop

COOPER’S COPIES & PRINTING

Runner-up: AlphaGraphics

Honorable Mention: Impress Graphics

Best Independent Insurance Agency

RAMEY KING INSURANCE

320 Eagle Drive Suite 210

940-382-9691

www.rameyking.com

What does your business specialize in?

Business and personal insurance.

What steps do you take to ensure a quality product or service?

Insurance with a personal touch.

How does your experience serve your customers?

An opportunity to understand their insurance needs and coverages.

What makes your business unique in the marketplace?

A group of specific insurance practice groups that specialize in several insurance fields.

What is your business management philosophy?

Get to know your customer and what they seek in their insurance program.

Runner-up: Hutcherson Insurance Services

Honorable Mention: Tim Shoopman, State Farm Insurance Agent

Best Pest Control

ADAMS EXTERMINATING COMPANY

1201 E. McKinney St.

940-239-3893

www.adamspest.com

What does your company specialize in?

Pest, termite and mosquito control services.

What steps do you take to ensure a quality product or service?

We begin by hiring the very best people who share our values and commitment to excellent service. After that, we equip them with quality tools and products, and we never stop learning and training.

How does your experience serve your customers?

After 72 years in business, there is nothing we haven’t seen or dealt with. We have learned over time how to take great care of our customers’ needs in a safe, effective and affordable way.

What differentiates your business in the marketplace?

Our longevity and unwavering commitment to doing what is right for our customers and providing the best service we can.

What is your business management philosophy?

Be kind to everyone who you encounter. Treat both employees and customers like family and always strive to do what is right.

Runner-up: A Smart Pest Control

Honorable Mention: Denton County Termite & Pest Control

Best Promotional Products

GROGGY DOG

4017 Mesa Drive

940-891-4022

www.groggydogonline.com

What does your business specialize in?

Screen printing, embroidery and promotional products.

What steps do you take to ensure a quality product or service?

We have an extensive training program for onboarding new employees. It is imperative that they understand the importance of serving the customer patiently. This includes how we answer the phone, return emails, check for order accuracy and guarantee a quality product for the customer.

How does your experience serve your customers?

We have been in business for 19 years. And over that period of time, we have learned the importance of serving the customer. Our experience in the industry has propelled us to new levels in efficiencies and effectiveness.

What differentiates your business in the marketplace?

Our customers tell us that our difference for them is confidence. They are confident that every single time they use Groggy Dog, they will receive great customer service, fast turnaround time and quality product.

What is your business management philosophy?

We believe in our employees and care deeply for them and their family. We have a great culture of doing whatever it takes to make sure the customer is satisfied. We have a motto: “Every single day, conduct business The Groggy Dog Way.” Every new employee starts on a 90-day probation period. It is during this period that they can determine if Groggy Dog is the right fit for them and vice versa. Building a strong culture is so important.

Runner-up: Pan Ector Industries

Honorable Mention: AlphaGraphics

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